Here are some answers to frequently asked questions about our services. If you don't find the answer to your question listed here please call, email or contact us through our website link in the page header. We're here to help make your event a huge success!
Q: Why are you less expensive than other professional DJ companies?
A: We believe in charging a fair price for helping with your event and we really love to work! It's as simple as that. And being that the bulk of our business is based on referrals, the more we work, the more work we get. You don’t pay and arm and a leg to get a great DJ and we get to work doing something we love. Everyone wins! And should we do a great job and you'd like to offer a gratuity, it's not expected but always graciously accepted.
Q: Am I getting less quality than the more expensive DJs?
A: Not at all. We don't have any less commitment to your event being a success just because our prices are less expensive. Our DJs have a minimum of 5 years working DJ experience (most have 10+) and we have 25+ years of event management experience for you to utilize to ensure that you and your guests have a great time. Additionally, we use professional DJ equipment that is well maintained and carry back ups of our music database, should an issue arise.
DJ and other Services
Q: What kind of DJs do you have?
A: We offer mobile wedding and special event DJs primarily, but we also have DJs with more club and EDM experience. Please feel free to call, email or message us through our website for specifics.
Q: What types of music do you play?
A: What types of music would you like? We have an ever-growing database of popular music from the last 100 years and an online Song Request System that allows you to create your own custom song list with prioritization and note/dedication features to let us know when you'd like the song played and/or dedicated to someone special.
Q: I don't have a wedding coordinator for the day of my wedding, can you help coordinate our itinerary?
A: Absolutely! We'll follow your schedule and work with the other vendors to make sure everyone is on the same page and ensure that all are ready for the next event on your timeline. The same goes for non-wedding events.
Q: What happens if my DJ falls ill or is incapacitated and cannot be at the event?
A: In addition to the other DJs on staff who are not booked for the same day and are on stand-by to gladly fill in, we have access to a team of trusted local DJs that we meet with monthly as part of a “DJ Roundtable” to discuss the business and share knowledge and experience. If an issue should arise and a DJ can’t make it, we’ll still be able to provide you an experienced, professional DJ for your event, complete with all your event details and song requests. Guaranteed.
Q: Do you do anything else besides DJ and emcee?
A: In addition to DJing and emceeing some of our DJs can also lead games (click for downloadable game list) and line dances. We also provide Video Recording services for Weddings, Mitzvahs, corporate and other special events as well as uplighting or accent lighting, Gobo projection and video, slideshow and presentation projection. Please visit our “About Us” page for a full list of services.
Booking, Payment and Insurance
Q: What is the process for reserving and booking DJ and/or Videography services?
A: First, either use our free quote system or give us a call or an email to let us know what you need for your event and we’ll give you a quote. Next, assuming you've used the online quote system, give us a call so that we can fill in our online booking form which generates our performance agreement and sends it to the email address you’ve provided. After we’ve filled out the booking form, Craig will follow up with a separate email that will include another copy of the agreement (in case the auto email is put into a junk mail folder) as well as information on how to log into your own personal client area on our website where you’ll find links to our online planning, timeline and song request system features. All you have to do at that point is either E-sign the PDF agreement or print, sign and either scan and email back or fax or mail back via the postal service. To finish the booking and reservation process and ink your event date with us, simply place the required deposit either via cash, check or charge with our secure online payment system which utilizes Paypal (though you don’t need a PP account to use it.) and your reservation is complete.
Q: When and how should I pay my balance?
A: Your balance can be paid by cash, check or charge/debit anytime prior to your event date. Though we prefer it was paid at least a week prior to your event, we can accept a cash or credit card payment on the day of your event. Checks must be received at least 5 days prior to your event to ensure verification of funds.
Q: Do you have insurance?
A: Yes, we carry $2 million in professional entertainers liability insurance through G.A. Mavon & Company. Please visit our “About Us” page (towards bottom) to see our insurance certificate and download a PDF copy.
Q: How do I let you know what music I want played and other event details?
A: We have an online event planning system which includes Event Planners, Customizable Timelines and a Song Request System that helps you organize all the details for your event. The Song Request System, specifically, helps you search for artists and songs and then helps you add them to either "Must Play" list, a "Play if Possible" list and even a "Do Not Play" list, which we love to get because it steers us away from any music you don't want played. You can even add notes or dedications to each song to let us know when you'd like a song played and/or if it is dedicated to someone special.
Q: What if I can't find a song in your database?
A: Not a problem. If a song doesn't come up in our database search, just click the "custom song" button to add it to your list and we'll make every effort to find the song and have it for your event. If we can't find a song we might ask you to email an mp3 or provide it on a thumb drive or (last resort) a CD.
Thank you for considering us for your event. Please let us know how we can help make it special!